Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Are any cleaning services offered at Sarova Whitesands Beach Resort & Spa? It is situated north of Mombasa on one of East Africa’s most stunning beaches. ”, “Each room is beautiful and the hotel is well laid out.”, “Breakfast, lunch and dinner were very good, staff guidance on where to go very okay. East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. To ensure that our guests' experience is of the highest quality and provide security to our patrons, we do limit the amount of exit and entry points to the resort. It's a beautiful place despite the fact that covid-19 measures strained some enjoyments like serving buffet for yourself. We have also taken note of the concern raised on our associate being rude, we pledge to look into the matter. 4,000, See what other travellers have asked before staying at Sarova Whitesands Resort, Cuisine: Still need info? Rooms were Uber comfortable; sea food restaurant had yummy meals, staff are very friendly. Cancellation and prepayment policies vary according to accommodation type. Welcome to Mombasa’s finest beach resort. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. Drinks either soft or alcoholic are priced depending on your selection and preference, this is best quoted on consumption at property level. Its the food, staff that make it special. All this can certainly not happen without the watchful eye of the bosses.. lol... rarely do i feature them in a review... however these folks on this trip were on the ground and exceptional. Dear Guest, Thank you for giving us a great review of your stay and for recommending our hotel to other travelers. Free private parking is possible on site (reservation is not needed). Seafood, We'll also provide transparency over the status of submitted content. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Dear Mr. Abdifatah Ali, Thank you for your feedback and we are happy to see that you thoroughly enjoyed your visit. Compare prices of 929 hotels in Mombasa on KAYAK now. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We value your advice on the room amenities and are apologetic they did not meet your expectations. You can request this in the next step. Yes, dry cleaning and laundry service are offered to guests. Sarova Whitesands Beach Resort & Spa. This property has been a main stay on the Kenyan coast for the last 2 decades setting the standards foe excellence. Positioned in the idyllic town of Bamburi, Hotel Sarova Whitesands Beach Resort & Spa is a stylish resort, only a 30-minute drive from Moi International Airport. All content should be genuine and unique to the guest. 110 - Sarova Whitesands Beach Resort & Spa, Mombasa, Exterior. Close to the Haller park, and a short taxi trip to Nyali shops & restaurants. It is always best to call ahead to confirm any transportation details. Conveniently located restaurants include Pavilions Restaurant, Yul's Restaurant, and Il Covo Restaurant. Please inform Sarova Whitesands Beach Resort & Spa in advance of your expected arrival time. Thank you HUZEFA, love your daily commitment to your work &, guests. Travellers Beach Hotel & Club. At the pool Karachi &, George... asante Sana. Just landed in the country and my first lunch was at Lido Restaurant just beside the beach. Comfortable and spacious bedroom. International, Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Check your booking confirmation email to find your booking number and PIN. Please note non-residents and residents alike can use the beach access to patronize the Lido Seafood Lounge. Pool facilities on site. Thank you foe taking the initial call, escalating our requests, getting back to us in a timely fashion... you helped us stay 20 days at white sands... its your good service that drove us to mombasa. Free Wi-Fi is available.Excursions to Forte Jesus, Mama Ngina Waterfront, Old Town, Elephant Tusks and Haller Park Bamburi can be arranged. Something went wrong. Security. Security”, “Breakfast, lunch and dinner were very good, staff guidance on where to go very okay. What the exact difference is between a room with Breakfast, Lunch and Dinner and an All Inclusive? If you booked through us and want to leave a review, please sign in first. About your hotel. 109 - Sarova Whitesands Beach Resort & Spa, Mombasa, Pool Facing Single Room, Guest Room View. Reviews are most valuable when they are original and unbiased. Please try again. WiFi is available in the hotel rooms and is free of charge. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Loved getting acquainted & excellent service. Thank you for your loyal patronage and look forward to hosting you back here soon. There are more places to choose from in the Bamburi area. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Booking.com’s role is that of a distributor of feedback from both guest and property. There was a problem loading the reviews. That's how we know our reviews come from real guests who have stayed at the property. Your contribution should be yours. The pools are great.”, “Breakfast, lunch and dinner were very good, staff guidance on where to go very okay. International, From the variety of food to the customised meals due to health requirements. Your kind and heartfelt demeanour daily made the food even more enjoyable. Top location: Highly rated by recent guests (8.9), Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, 끸 Thank you to all the white sands staff for the amazing stay & delicious food. Nice staff, good food and clean rooms. Your thoughts help us figure out what kind of information we should be asking properties for. 112 - Sarova Whitesands Beach Resort & Spa, Mombasa, Hotel Entrance. Placed complaint on a Friday , Saturday and on Sunday without any feedback from front desk. Any Soft or Alcoholic Drinks are not included on the Full board package and extra costs may be incurred when purchased. For now swimming is only open to Resident guests. We want you to share your story, both the good and the bad. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. Sarova Whitesands Beach Resort & Spa - Featuring a swimming pool, Sarova Whitesands Beach Resort & Spa comprises 340 soundproof rooms fitted with modern comforts. After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,829 traveller reviews, 1,535 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #2 of 15 hotels in Kenya and rated 4 of 5 at Tripadvisor. View deals for Sarova Whitesands Beach Resort & Spa, including fully refundable rates with free cancellation. How much do it cost to ride speed boat 100 meters to and fro. We will stay for one night, do you allow drinks and food from outside. Kids can be added to your room. This holiday was one to remember. We have jet ski provided per 20 minutes for a single person is Kes. The area's natural beauty can be seen at Bamburi Beach and Nyali Beach. Sarova Whitesands Team. The Ozone Kids Club was very good in keeping the kids engaged and entertained.Special thanks to Swabrina, Fatuma and Titus among others. The maximum number of extra beds and cots allowed is dependent on the room you choose. Kind Regards, Francis Msengeti, General Manager. Sarova Whitesands Beach Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Love you guys. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving nearby. Swimming, Water sports, Watching the sunset, How to get to Sarova Whitesands Beach Resort & Spa from Moi International Airport. You folks are superstars, everywhere, always smiling, thank you foe looking after us. Pool facilities on site. * Wild Waters and Mamba Village are also worth visiting. Your question will be published on Booking.com after it has been approved and answered. When would you like to stay at Sarova Whitesands Beach Resort & Spa? It features 4 outdoor swimming pools 3 restaurants and a beachside nightclub. This lets us know that our reviews come from real guests, like you. How much would drinks cost? Is parking available at Sarova Whitesands Beach Resort & Spa? We are very sorry to note that we fell short of our aspired mark on the Wi-Fi experience during your stay. East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. One of our top picks in Bamburi. The overall experience was amazing. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Loved it! Jacuzzi and swimming facilities super. Please reach us at whitesands@sarovahotels.com for more information on the child policy, Dear Guest, You will receive an email as soon as the property has answered your question. Located in Mombasa, Sarova Whitesands Beach Resort & Spa is connected to a shopping center. Guests praise the beach. We do allow day visitors to Sarova Whitesands. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. This property has taken steps to provide more sustainable and environmentally friendly travel. Irish, Wild Waters and Mamba Village are also worth visiting. The pools are great. Beyond expectations, friendly and helpful staff, very tasty food, we stayed at AI base and ocean front rooms - recomended. Sarova Whitesands Beach Resort & Spa is located at Malindi Road, Bamburi Highway in Bamburi, 6.1 miles from the center of Mombasa. Thank you for recognizing our staff, especially Claire, we will acknowledge her for the hospitality. We look forward to providing our Refreshing African Hospitality in your next stay in the near future. African, Booking not found. East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. Kindly reach out to the hotel to make a booking for either option, It is possible to add in an extra bed however,it is possible in a premier sea facing room, Dear Guest, All cots and extra beds are subject to availability. Sarova Whitesands Beach Resort & Spa: Great location - See 1,821 traveler reviews, 1,532 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa at Tripadvisor. You should also add more entrances to the beach instead of the two at both ends. The location is fantastic and the beachfront rooms are beautiful and have a lovely view.. – From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Your feedback will help us improve this feature for all of our customers. Property is on the beach or right next to it. Thank you for your inquiry. Airport shuttle. Response from Francis Msengeti, General Manager at Sarova Whitesands Beach Resort & Spa. Jacuzzi and swimming facilities super. Many thanks to you all. Book Sarova Whitesands Beach Resort & Spa, a luxury hotel in Mombasa. Guests praise the beach locale. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. This is the version of our website addressed to speakers of English in the United States. Comfortable and spacious bedroom. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. shined by their service. We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay. Currency exchange: Need local currency? We welcome you to visit our property and enjoy refreshing African Hospitality. Asian, If you don’t book a flexible rate, you may not be entitled to a refund. Kuoni is the most awarded luxury travel operator in the UK. Very nice food with lots of options and an excellent staff. more. i liked the way they took care of both kids in the ozone club and teenager but can improve on teenagers activities other than just playing computer games and movies. We were not disappointed... Our stay was amazing. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
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