You will not have to pay the change fee. Please contact them directly to rebook your flight. Home My Trip Check-in Rebook & refund Information Plan and book Prepare for travel Deals Flight Status Contact us Destinations Flying Blue KLM … We’re offering several rebooking and refund possibilities, please read below what applies to you. You can change your booking anytime, but it would be especially helpful to us if you would do so before your original travel date. Flexible rebooking guaranteed Dreaming of your next … The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. Currently selected country: United States, Currently selected language: English, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases, Read more about travelling from and to The Netherlands on the website of the Dutch authorities, Download the negative test declaration form via the website of the Dutch authorities, View a full list of all exceptions on the website of the Dutch authorities, View test locations in your country of residence or in another country, View global rapid and NAAT test locations on the website of the Dutch authorities, View global rapid and NAAT test locations on the website of SkyTeam, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, rebook your flight to a later date via My Trip, cancel your flight and get your ticket refunded, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher. Contact us Destinations Flying Blue KLM for business United States - EN ' United States - EN v Country and language x Change country or region Change language Remember my language Select country … Covid-19 test locations Do you need to show a … Your purchased extra options are transferable to another date. KLM Royal Dutch Airlines SkyTeam Airline Alliance Option 1 You have to show 2 test results: If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. You can check in from 30 hours before your flight's departure (24 hours for flights to or from the US). Welcome to Refunds Processing System Please start by selecting your language. You will not have to pay a booking fee. Book a trip. However, outside of the period mentioned above, a fare difference might apply. Change your travel details or add more baggage. Overslaan naar hoofdinhoud KLM Royal … エールフランス-KLMカーゴについて パートナーとアライアンス ニュース ニュースレター プレスリリース コンプライアンス コンパス 品質管理 リチウム電池 法的条件 運送の一般的な条件 地域別運送約 … a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. Face coverings are required during boarding and on board of our flights. However, KLM/AirFrance cannot guarantee this information is accurate as the ongoing COVID-19 pandemic means that travel regulations are subject to rapid change. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. Read more about Covid-19 tests before departure. According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . If you cannot show these documents, you may be denied entry into the Netherlands. You can. The Dutch authorities and SkyTeam have created an overview of rapid and PCR test locations near the airport. Contact us Claims Press Releases 2021 16-02-2021 KLM and Dutch Ministry of Health, Welfare and Sport begin transport of Covid-19 vaccines to the Caribbean part of the Kingdom of the … By clicking on Submit, you agree … Please contact them directly to request information on refund options. If you need assistance, contact the KLM Customer Contact Centre. However, outside of the period mentioned above, a fare difference might apply. Your first and last name, as stated in your passport. Manage your KLM booking and check in online, print your boarding pass or reserve a seat in advance. Your test result: the test result must be negative. However, we will try to process your refund as soon as possible after receiving your request. If your flight was cancelled by the airline, you can also request a cash refund. Please note that a separate policy is in place for Brazil, as well as for KLM Package Deals , KLM Flight Bundle , and Flying Blue reward tickets . Compare and book all KLM flights, view great last minute offers, choose your favourite seat, check in online, book hotels and all you need for your trip. Please check the status of your flight. If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic flights. Additionally, you are strongly advised to self-quarantine for a period of 10 days. Date and time the test was conducted: this must have been no more than 72 hours before arrival in The Netherlands. Your NAAT test result should be in English, German, French, Italian, Portuguese, Spanish or Dutch. If you’re not able to depart on your original date, you can also change your return flight to keep the initial duration of your stay. Sign up here to receive personalised offers and travel inspiration right in your inbox. Download the negative test declaration form via the website of the Dutch authorities> . Welcome to AgentConnect.biz, the Air France, KLM and Delta website for travel agents. tax and subject to availability. However, a fare difference might still apply. Contact us Destinations Flying Blue KLM for business United States - EN ' United States - EN v Country and language x Change country or region Change language Remember my language Select country … Is your new travel date 30 days before or after your original travel date? Check the confirmation e-mail you received after booking your flight. Different policies are in place, depending on what your scheduled departure date was. If you are travelling from a high-risk country, you have 2 options. View test locations in your country of residence or in another country>, View global rapid and NAAT test locations on the website of the Dutch authorities> , View global rapid and NAAT test locations on the website of SkyTeam> . Compare and book all KLM flights, view great last minute offers, choose your favourite seat, check in online, book hotels and all you need for your trip. We might’ve answered your question here. [7] KLM is headquartered in … If you choose to postpone your trip, we will provide you with a refund in the form of a travel voucher. Of course, we’re doing everything possible to assist you with your upcoming travel plans but waiting times at the KLM Customer Contact Centre might be long. However, we will try to process your refund as soon as possible after receiving your request. Verwalten Sie Ihre KLM-Buchung und checken Sie online ein, drucken Sie Ihre Bordkarte aus oder reservieren Sie einen Sitzplatz. You can use an unlimited number of vouchers as a payment method during online checkout to purchase a new ticket and/or extra options. We highly recommend making use of the self-service options to change your flight or request a refund. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. Did you book your ticket via a travel agent? Select country and language. If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. Book your KLM flight now and change your booking at no extra cost. Terms and conditions apply. If you're departing from outside the EU or Schengen area, you also need to show a printed and signed negative test declaration. Need help? Dreaming of your next holiday, but worried about having to cancel your trip? Check in online on KLM.com or book a hotel or rental car for your trip Enter your entire route if your trip includes transfers. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. You have to show 1 test result: Option 2 The Dutch government advises not to travel abroad until 31 March 2021 unless absolutely necessary. Several countries, including the Netherlands, have issued an immediate travel ban for passengers travelling to or from certain countries. We’re monitoring the situation closely. Please note that a separate policy is in place for Brazil, as well as for KLM Package Deals , KLM Flight Bundle , and Flying Blue reward tickets . Skip to main content KLM Royal Dutch Airlines Make sure your COVID-19 NAAT test document includes the following: View a full list of all exceptions on the website of the Dutch authorities> . This is any country that’s not on the EU list of safe countries . Please go to the check-in desk at the airport where our staff will assist you. You can find these conditions in the confirmation e-mail you received after booking your flight. We make sure you enjoy every moment on board with us. If there is a travel ban for your destination, we’ll send you a cancellation message or an e-mail with all entry requirements as soon as possible. Keep in mind that the advice remains to only travel when it is essential. Since the outbreak of the coronavirus, we’ve been closely monitoring the situation. We will process your request and send your travel voucher via e-mail within a couple of days. You can rebook at no additional costs within the same travel class (either Economy Class or Business Class). View our full refund and rebook policies below. If you choose to postpone your trip, check your ticket conditions to see if you’re entitled to a refund. If the passenger is younger than 13 years. Request a full cash refund or a refund in form of a travel voucher> . Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . you are not travelling with a baby (0-1 years). For travel restrictions and required documentation see KLMTravelDoc. Your refund will only be processed after we receive all the information/documents needed. Check in, change seats, track your bag, check flight status, and more. Welcome to a new level of luxury! The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. For Brazil, a separate rebook and refund policy is in place. 1.3m Followers, 61 Following, 1,984 Posts - See Instagram photos and videos from KLM Royal Dutch Airlines (@klm) These differ per country. Are you travelling from The Netherlands? If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance.
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